Good afternoon. I want to thank Experts Medical, especially Tatiana, Karina and Maria for their professional approach, advice and just a human attitude. I decided to have rhinoplasty.
I was consulted and asked all professionally important and necessary questions.
The girls helped me decide on the choice of a doctor, during the week they sent different options, and I finally found what I was looking for. Questionnaires of doctors are very competently compiled. All information, work experience, merits, the doctor’s work itself, his website, what the doctor offers, the amount of the surgery, the website of the clinic in which the surgery is performed.
We also booked tickets at a good price and made insurance.
Upon arrival, we were met by a pre-booked transfer.
Then I was given the choice of the hotel in which I was supposed to stay after the surgery (the hotels are located next to the clinic. I enjoyed walking the streets of Istanbul after the examinations at the clinic! The conditions were also good, with the exception of very loud neighbors, but again thanks to the girls for their concern and communication 24/7, they asked the hotel to change our room! We changed the room on the same day and we slept peacefully.)
They also sent me the website of the clinic where I stayed for a day after the operation.
The conditions in the clinic are simply gorgeous! The staff is very attentive, every half hour someone came and asked if we needed something, food, water, whatever …. nice. There was a nurse call button just in case. Called several times, came in less than a minute.
The food is delicious (like for a hospital), you can go out to the lobby, there is Starbucks, and other shops and pharmacies if you need something.
I did all the tests in the clinic in general in less than 2 hours, all this time I was accompanied by translators.
The operation went well and I recovered quickly. If possible, take someone close to you for support and help. In my case, my husband flew with me. He was also with me in the clinic the day after the operation. It helped me a lot mentally and physically. Although, as I said, the medical staff is very attentive and is always there if anything, but there is nothing better when a loved one is nearby.
After the clinic, we were sent to the hotel to recover, before discharge they brought all the necessary medicines.
The girls from Experts Medical texted 5 times every day!! All the time I felt care and concern! They asked how you were feeling, if there were any problems or questions, if everything was in order at the hotel, they explained how to call a taxi if necessary, any question was answered immediately and in detail.
On the 3rd day I began to worry and wind myself up, the girls calmed down, contacted the doctor, asked me to send a photo of the problem that worried me, sent it to the doctor, everything turned out to be fine and I just wound myself up (which is normal for everyone after such an operation. The girls reacted with understanding and even asked the doctor to do an additional examination for me to calm me down (this was not necessary, as the girls supported me and assured me that everything was fine, and I calmed down).
For 3 days we fully walked around Istanbul and enjoyed the beauties and history.
On the day of the follow-up examination, Experts Medical were also in touch, and on any issue they were always in touch before and after.
The doctor examined my nose, took off the splint, put on plasters, consulted, and we said goodbye.
The next morning we had a plane, the girls checked us in for the flight, which significantly saved us time.
Transfer on arrival and on the day of departure was served on time.
In the morning, they clarified whether everything was in order, whether they met us and how they got there, and wished us a good flight.
Even after I arrived home, the girls also stay in touch and are ready to answer any question and contact the doctor if necessary.
I want to thank you again for your professionalism and support! It was a pleasure to work with you! I was not mistaken in you, but on the contrary, I was very lucky to have you.
Never failed.
Highly recommend Experts Medical!!!